FAQs

WHAT IS DHA?

DO YOU ACCEPT RETURNS?

HOW LONG WILL MY TAN LAST?

HOW MANY APPLICATIONS CAN I GET OUT OF ONE BOTTLE?

WILL MY TAN RUB OF ON MY CLOTHES OR SHEETS?

HOW DO I WASH MY TANNING MITT?

CAN I APPLY GLOWPRO TO MY FACE?

DOES GLOWPRO SMELL?

WHAT IS THE SHELF LIFE OF GLOWPRO?

WHICH FORMULA SHOULD I CHOOSE?

IS GLOWPRO SAFE TO USE WHILE PREGNANT?

HOW CAN I CHECK THE STATUS OF MY ORDER?

HOW DO I BECOME SPONSORED BY GLOWPRO?


WHAT IS DHA

Dihydroxyacetone is a color additive that reacts with amino acids on the skins surface to darken the skin. The amount of DHA in a product correlates to you how dark the tan will be. 14% is the maximum concentration of DHA the skin can absorb.

 

DO YOU ACCEPT RETURNS?

You can return any new, unused product within 14 days of arrival less shipping. For health and safety reasons, any opened products cannot be returned. Return shipping is the responsibility of the buyer.

Please enclose a copy of the packing slip in the return box. If you don't have the original packing slip, you can reprint the invoice from your e-mail or include your name and e-mail address on a blank piece of paper. We strongly encourage purchasing tracking for you package as we are not responsible for lost items. Refunds will be processed within one week of receipt via the original payment method.

If you receive an incorrect or damaged item, please notify us within 14 days of receipt for us to remedy it. Products beyond 90 days are not warranted for service.

 

 

HOW LONG WILL MY TAN LAST?

On average, your tan will last 5 days. Good exfoliation prior to application, limited exfoliation post-application and avoiding body products with harsh chemicals will prolong your tan. GlowPro's Tan Extending Lotion can be applied daily to maintain your color.

 

HOW MANY APPLICATIONS CAN I GET OUT OF ONE BOTTLE?

GlowPro Mousse comes in large 200ml bottles. Our average consumer gets 12+ full body applications out of a bottle!

GlowPro Tan Extending Lotion provides 10+ full body applications on average.

GlowPro Facial Tanning Serum provides 20+ applications.

 

WILL MY TAN RUB OF ON MY CLOTHES OR SHEETS?

We recommend wearing dark, loose-fitting clothing after tanning because GlowPro mousses have an instant bronzer that sits on the skin during the initial application and can transfer. After you rinse off the instant bronzer, transfer should not be an issue. If you do experience color transfer, GlowPro is water-soluble and should wash out with normal laundering.

 

HOW DO I WASH MY TANNING MITT?

Hand wish the mitt with a mild detergent every 2-3 uses. Rinse clean, and lay flat to air dry. Mitts should be replaced every 6 months depending on use.

 

CAN I APPLY GLOWPRO TO MY FACE?

Our facial tanning serum is recommended because it was designed for delicate facial skin but many people apply GlowPro Tanning Mousse to their faces successfully. We only advise trying this if you don't have dry or sensitive skin and always suggest putting on a layer of facial moisturizer first. It is not recommended to use GlowPro Tan Extending Lotion on your face.

 

DOES GLOWPRO SMELL?

All GlowPro products are unscented! Some "tanning smell" may occur as the product interacts with your skin but it's negligible

 

WHAT IS THE SHELF LIFE OF GLOWPRO?

As with most things, the stronger the ingredients, the shorter the shelf life. GlowPro Mousses have a shelf life of 6 months, the Facial Serum has a shelf life of 9 months and the Tan Extending Lotion has a shelf life of 18 months. To reach the full shelf-life, the products must be stored upright in a cool, dark, dry place.

 

WHICH FORMULA SHOULD I CHOOSE?

Put into traditional consumer terms, 6% DHA would be "Medium/Dark" 10% DHA would be "Dark" and 14% "Very Dark." Checkout our more comprehensive DHA Guide by clicking here. If you still aren’t sure, ASK! Comment on our Instagram and we’ll go through your pics if your profile is public or send us an e-mail with a picture and we’ll get back to you! Including whether you’re looking for a deep tan or a subtle glow is also helpful.

 

IS GLOWPRO SAFE TO USE WHILE PREGNANT?

DHA is an FDA approved ingredient and only effects the stratum corneum (outermost layer of skin). Concerns about DHA's safety typically come from spray tans where the chemical can be inhaled and has contact with membranes.

As always, you should check with your physician. We offer our ingredient list on every product page if you have any concerns.

 

HOW CAN I CHECK THE STATUS OF MY ORDER?

You will receive automated e-mails with status updates from order placement to package delivery. When your order is shipped, you will receive an e-mail with tracking information and estimated arrival date (check your spam folder if you don't receive one). Order typically ship within 1-3 business days of payment and arrive in 3-7 business days of shipment, depending on the selected carrier method.

Expect extending shipping and handling times during holidays and sales. GlowPro does not ship on weekends and follows all US Federal Holidays.

 

We offer various levels of sponsorship to social media influencers from product sponsorships to pay-per-sale programs. Email marketing@glowprotans.com with why you want to become a part of our team!