Shipping and Returns

Shipping Policy and Costs

You can return any new, unused product within 14 days of arrival less shipping. For health and safety reasons, any opened products cannot be returned. Return shipping is the responsibility of the buyer.

Please enclose a copy of the packing slip in the return box.  If you don't have the original packing slip, you can reprint the invoice from your e-mail or include your name and e-mail address on a blank piece of paper. We strongly encourage purchasing tracking for you package as we are not responsible for lost items. Refunds will be processed within one week of receipt via the original payment method.

If you receive an incorrect or damaged item, please notify us within 14 days of receipt for us to remedy it. Products beyond 90 days are not warranted for service.

Return Policy

You can return any new, unused product within 14 days of arrival less shipping. For health and safety reasons, any opened products cannot be returned. Return shipping is the responsibility of the buyer.

Please enclose a copy of the packing slip in the return box.  If you don't have the original packing slip, you can reprint the invoice from your e-mail or include your name and e-mail address on a blank piece of paper. We strongly encourage purchasing tracking for you package as we are not responsible for lost items. Refunds will be processed within one week of receipt via the original payment method.

If you receive an incorrect or damaged item, please notify us within 14 days of receipt for us to remedy it. Products beyond 90 days are not warranted for service.

Other Shipping and Return Questions

If you still have any questions about shipping or returns, please email us at service@glowprotans.com