Shipping and Returns

Shipping Policy and Costs

Shipping options are available at checkout through USPS or UPS. Costs are based on actual shipping charges and are discounted. The transit times given are the best estimate of the postal carrier and do not include 1-3 days handling time. Please allow extra time during holidays or sales due to increased volume.

Expedited shipping options still include 1-3 days handling time are at the estimate of the postal carrier. GlowPro Tan's does not guarantee arrival dates and any claims regarding transit times must be made through the postal carrier.

GlowPro ships Monday through Friday and follows all US Federal Holidays.

Return Policy

You can return any new, unused product within 20 days of arrival less shipping charges. For health and safety reasons, any opened products cannot be returned. Return shipping is the responsibility of the buyer.

Please enclose a printed copy of your receipt or other identifying paperworkYou can reprint the invoice from your e-mail or include your name, e-mail address and order number on a blank piece of paper. Returns received without identifying paperwork will not be processed. We strongly encourage purchasing tracking for you package as we are not responsible for lost items. Refunds will be processed within one week of receipt via the original payment method.

Returns can be mailed to: 2890 E May Street Pittsburgh, PA 15234

If you receive an incorrect or damaged item, please notify us within 14 days of receipt for us to remedy it. Products beyond 90 days are not warranted for service.

Other Shipping and Return Questions

If you still have any questions about shipping or returns, please email us at service@glowprotans.com